Terms of service

OVERVIEW

Welcome to Naltrio. The terms “we,” “us,” and “our” refer to Naltrio. Naltrio operates this store and website, including all information, content, features, tools, products, and services available in order to provide you, the customer, with a shopping experience (the “Services”).

The following terms and conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully before accessing or using our Services. By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use our Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor under your responsibility to use the Services on devices you own or manage.

To use some of our Services, including making purchases, you may be required to provide certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information provided is truthful, current, and complete, and that you are authorized to use the payment method provided.

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

SECTION 2: OUR PRODUCTS

We make every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that the display on your device will be completely accurate.

We reserve the right to modify or discontinue products at any time without prior notice. We may also limit the quantities available for any product or service.

We do not guarantee that the quality of any products, services, or other materials purchased will fully meet your expectations.

SECTION 3: ORDERS

By placing an order, you are making an offer to purchase our products. Naltrio reserves the right to accept or reject any order for any reason.

Once an order has been placed, we cannot guarantee modifications or cancellations before processing or shipment.

If we modify or cancel an order, we will attempt to notify you using the email address or contact information provided during the purchase.

Purchases are subject to our Returns and Refunds Policy.

You represent that purchases made are for personal use only and not for resale or commercial distribution.

SECTION 4: PRICES AND BILLING

All prices are subject to change without prior notice.

The applicable price will be the one in effect at the time the order is placed and will be reflected in the purchase confirmation email.

Prices may be displayed in different currencies, and final charges may vary slightly due to currency conversion rates, bank fees, or charges applied by payment providers.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You represent and warrant that:

  • The payment information provided is accurate.

  • You are authorized to use the payment method used.

  • The charges will be accepted by your financial institution.

  • You will pay all applicable amounts, including taxes and shipping fees.

SECTION 5: SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs procedures, weather conditions, or any circumstances beyond our control.

The customer is responsible for any import taxes, customs duties, or additional charges applicable in their country.

Risk of loss and title for products transfer to the customer once the order has been delivered to the carrier or recipient.

SECTION 6: INTELLECTUAL PROPERTY

All content available through our Services, including texts, images, logos, designs, graphics, videos, trade names, and other materials, is the property of Naltrio or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit any part of our Services without prior written authorization.

All trademarks and trade names used on the site belong to their respective owners.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties of any kind.

Your use of third-party tools is entirely at your own risk, and you should ensure that you understand the applicable terms provided by such third parties.

SECTION 8: THIRD-PARTY LINKS

Our Services may include links to third-party websites or services.

We are not responsible for the content, accuracy, or practices of third-party websites, nor for any damage or harm related to the use of such websites.

We recommend reviewing the policies and terms of any third party before engaging in transactions or providing personal information.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify, which provides us with the e-commerce platform used to offer our products and services.

SECTION 10: PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy.

By using our Services, you acknowledge that you have read and accepted our Privacy Policy.

SECTION 11: COMMENTS AND USER CONTENT

If you submit comments, reviews, suggestions, or other content, you grant us a non-exclusive, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, publish, and distribute such content for commercial and operational purposes.

You warrant that:

  • You own the necessary rights to the submitted content.

  • The content does not infringe third-party rights.

  • The content is not unlawful, offensive, defamatory, or misleading.

We reserve the right to remove content that we consider inappropriate or in violation of these Terms.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be information on our Services containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or delivery times.

We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate.

SECTION 13: PROHIBITED USES

You may not use our Services:

  • For unlawful or fraudulent purposes.

  • To infringe intellectual property rights.

  • To transmit malware or malicious code.

  • To collect personal information from other users.

  • To send spam, phishing, or engage in abusive activities.

  • To interfere with the security or operation of the site.

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

SECTION 14: TERMINATION

We may suspend or terminate your access to the Services at any time and without prior notice if we believe you have breached these Terms.

Any obligations and liabilities incurred prior to termination shall survive such termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The Services and all products offered are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that the use of our Services will be uninterrupted, secure, error-free, or completely reliable.

Some jurisdictions do not allow certain limitations on warranties, so some of these limitations may not apply to you.

SECTION 16: LIMITATION OF LIABILITY

To the maximum extent permitted by law, Naltrio and its affiliates, employees, suppliers, or partners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

Our total liability for any claim shall not exceed the amount paid by you for the relevant product.

SECTION 17: INDEMNIFICATION

You agree to indemnify and hold harmless Naltrio and its affiliates from any claim, damage, cost, or expense arising from your breach of these Terms or misuse of our Services.

SECTION 18: SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, such provision shall be enforced to the fullest extent permitted, and the remaining provisions shall remain fully valid and enforceable.

SECTION 19: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right.

These Terms of Service constitute the entire agreement between you and Naltrio regarding the use of our Services.

SECTION 20: ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Naltrio may transfer or assign these Terms without restriction.

SECTION 21: GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Naltrio operates, without prejudice to any consumer protection rights you may have under the mandatory laws of your country of residence.

SECTION 22: HEADINGS

The headings used in these Terms are included for convenience only and shall not affect their interpretation.

SECTION 23: CHANGES TO THE TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on our website.

Your continued use of our Services following the publication of modifications constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us at:

Naltrio
naltrio.contigo@gmail.com